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FAQ
Orders & Purchases
What is MeatNation all about?
What is MeatNation all about?
MeatNation delivers farm-fresh, hygienically cut chicken, mutton, and seafood, sourced daily from trusted local farms. We promise freshness, quality, and doorstep delivery — so you can cook with confidence every time.
What makes Meat Nation different from other Meat Brands?
What makes Meat Nation different from other Meat Brands?
Our meat is 100% fresh, never frozen, and vacuum-sealed for hygiene. We ensure no added hormones or preservatives, transparent sourcing, and fast, temperature-controlled delivery.
How can I place an order?
How can I place an order?
You can order easily through WhatsApp, phone, or our website. Just choose your products, confirm your delivery address, and our team will take care of the rest.
How soon will my order be delivered?
How soon will my order be delivered?
We offer same-day delivery for orders placed before 6:00 PM. Orders received later are delivered the next morning, ensuring maximum freshness.
Is there any delivery charge?
Is there any delivery charge?
Delivery is free for orders above ₹499, and a small charge applies for smaller orders or distant zones.
How do you ensure freshness during delivery?
How do you ensure freshness during delivery?
All orders are packed in temperature-controlled insulated boxes using leak-proof, vacuum-sealed packaging to maintain freshness from our facility to your kitchen.
What payment methods do you accept?
What payment methods do you accept?
We accept payments through online banking, UPI, debit/credit cards, and via our WhatsApp payment gateway — ensuring secure and instant transactions.
Can I cancel or modify my order?
Can I cancel or modify my order?
Yes, you can cancel or edit your order before dispatch by contacting our support team on WhatsApp or phone. Once dispatched, cancellations are not possible.
Delivery/Shipping
What if I receive an incorrect or damaged product?
What if I receive an incorrect or damaged product?
In the rare event this happens, please contact us within 2 hours of delivery with a photo of the item. We’ll arrange a replacement or full refund as per policy.
How long does the meat stay fresh after delivery?
How long does the meat stay fresh after delivery?
We recommend refrigerating immediately and consuming within 24 hours, or freezing for up to 7 days. Storage instructions are printed on every pack.
Is the meat cleaned and ready to cook?
Is the meat cleaned and ready to cook?
Yes — all our meat is professionally cleaned, trimmed, and portioned, ready for cooking straight from the pack.
Do you have delivery time slots?
Do you have delivery time slots?
Yes, you can schedule delivery in Morning (8–12 AM), Afternoon (12–4 PM), & Evening (4–8 PM) slots at the time of ordering.
What products do you offer?
What products do you offer?
We deliver fresh chicken, mutton, fish, prawns, and seasonal seafood, all hygienically packed and sourced daily. Specialty cuts and marinated options are coming soon!
How can I contact Meat Nation support?
How can I contact Meat Nation support?
Our customer-care team is available from Mon - Sun at 10 AM to 6 PM (IST):
📞 +91 8780737271
💬 WhatsApp: +91 8780737271
📧 Email: meatnation2025@gmail.com
We’re always happy to help with your orders or feedback!